Laptop's wireless stopped working? Help!

FullMetalJacket · 08-25-2012, 09:52 PM

Please help!

I have a two-year-old Asus G73 laptop with Win7 64-bit. For some reason my laptop has suddenly lost all of its wireless capability. I hadn't installed, uninstalled or changed anything recently. I just booted the laptop today and couldn't get online.

I have already tried:

-Restarting the laptop
-Shutting it off completely
-Restarting the modem
-Restarting the router
-Resetting my winsock connection
-Uninstalling my wireless adapter and rebooting
-Disabling my antivirus software
-Enabling and disabling the wireless, both in the device manager and by using FN + F2
-Disabling the firewall

Nothing works. I don't think there is a problem with the modem or the router, because my wife's laptop is connected to the Internet as I type this. I definitely think something is wrong with my laptop's wireless card, although I don't know if it's a hardware or software issue. I have a wireless printer (Brother MFC-J625DW) and my laptop can't even communicate with that to print documents.

Any help will be appreciated. Thanks!

Jeff · 08-26-2012, 01:37 AM

If it's the notebook's wireless adapter inside it that's the issue, you could try buying a cheap USB Wi-Fi stick and see if it works or not. Process of elimination and all.

Kalki · 08-26-2012, 02:27 AM

To eliminate the obvious, does the laptop have a wireless on/off button and have you tried toggling it in case it was accidentally switched off or the button itself is stuck. I was once called in to fix somebody's internet and it took me a while to discover that stupid thing was off.

FullMetalJacket · 08-26-2012, 07:32 AM

Quote:

Originally Posted by Kalki

To eliminate the obvious, does the laptop have a wireless on/off button and have you tried toggling it in case it was accidentally switched off or the button itself is stuck. I was once called in to fix somebody's internet and it took me a while to discover that stupid thing was off.

Yep, tried that (FN + F2).

FullMetalJacket · 08-26-2012, 10:24 AM

Solved, maybe? It turns out that a terrible McAfee antivirus update blocks users from connecting to the internet. I tried using the workarounds listed here http://service.mcafee.com/FAQDocumen...33&id=TS101446 but still couldn't connect, so I used brute-force technique and disabled McAfee entirely.

So I can get online, but now my computer is at risk... so I'm going with Microsoft Security Essentials for protection until I can figure something else out.

Thank you for the replies.

Inanimate Carbon Rod · 08-26-2012, 09:43 PM

Microsoft Security Essentials is just as good or better than McAfee. No need for a workaround.

Dopefish7590 · 08-27-2012, 08:16 PM

Quote:

Originally Posted by Inanimate Carbon Rod

Microsoft Security Essentials is just as good or better than McAfee. No need for a workaround.

+1 for MSE...

I really dislike McAfee.

8IronBob · 08-30-2012, 02:03 PM

I know Kaspersky is pretty good, but it's just too damned expensive.

ixfd64 · 08-30-2012, 05:29 PM

I know this is getting off-topic, but have you tried Avira? There is a free edition, and people say it's pretty good.

08-25-2012, 09:52 PM	#1
FullMetalJacket	Laptop's wireless stopped working? Help! Please help! I have a two-year-old Asus G73 laptop with Win7 64-bit. For some reason my laptop has suddenly lost all of its wireless capability. I hadn't installed, uninstalled or changed anything recently. I just booted the laptop today and couldn't get online. I have already tried: -Restarting the laptop -Shutting it off completely -Restarting the modem -Restarting the router -Resetting my winsock connection -Uninstalling my wireless adapter and rebooting -Disabling my antivirus software -Enabling and disabling the wireless, both in the device manager and by using FN + F2 -Disabling the firewall Nothing works. I don't think there is a problem with the modem or the router, because my wife's laptop is connected to the Internet as I type this. I definitely think something is wrong with my laptop's wireless card, although I don't know if it's a hardware or software issue. I have a wireless printer (Brother MFC-J625DW) and my laptop can't even communicate with that to print documents. Any help will be appreciated. Thanks! __________________ AIM screenname: MGamer16 "My father would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy; the sort of general malaise that only the genius possess and the insane lament."

08-26-2012, 01:37 AM	#2
Jeff	Re: Laptop's wireless stopped working? Help! If it's the notebook's wireless adapter inside it that's the issue, you could try buying a cheap USB Wi-Fi stick and see if it works or not. Process of elimination and all.

08-26-2012, 02:27 AM	#3
Kalki	Re: Laptop's wireless stopped working? Help! To eliminate the obvious, does the laptop have a wireless on/off button and have you tried toggling it in case it was accidentally switched off or the button itself is stuck. I was once called in to fix somebody's internet and it took me a while to discover that stupid thing was off. __________________ "Gentlemen, generations to follow will see us as the first pioneers of the internet. They will look upon our days as those of brave spirits and free ideals - where men were men, women were men and children were the FBI." Free Speech

08-26-2012, 10:24 AM	#5
FullMetalJacket	Re: Laptop's wireless stopped working? Help! Solved, maybe? It turns out that a terrible McAfee antivirus update blocks users from connecting to the internet. I tried using the workarounds listed here http://service.mcafee.com/FAQDocumen...33&id=TS101446 but still couldn't connect, so I used brute-force technique and disabled McAfee entirely. So I can get online, but now my computer is at risk... so I'm going with Microsoft Security Essentials for protection until I can figure something else out. Thank you for the replies. __________________ AIM screenname: MGamer16 "My father would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy; the sort of general malaise that only the genius possess and the insane lament."

08-26-2012, 09:43 PM	#6
Inanimate Carbon Rod	Re: Laptop's wireless stopped working? Help! Microsoft Security Essentials is just as good or better than McAfee. No need for a workaround. __________________ "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." -Albert Einstein

08-30-2012, 02:03 PM	#8
8IronBob	Re: Laptop's wireless stopped working? Help! I know Kaspersky is pretty good, but it's just too damned expensive. __________________ PC Specs (a.k.a. "Galacticus Prime"): http://pcpartpicker.com/p/7Vk7FT

08-30-2012, 05:29 PM	#9
ixfd64	Re: Laptop's wireless stopped working? Help! I know this is getting off-topic, but have you tried Avira? There is a free edition, and people say it's pretty good. __________________ fires Devastator at next poster Visit my forums!